Thank you for shopping with Sun Parts

Order Inquiry / Package Tracking

If you have any questions about your order, please click here or email CS@SunParts.com. To process your request more quickly, please be sure to include your Order Number in the subject line.

For questions about a charge to your credit card, please contact Amazon.

If for any reason you feel the item you received is not what you expected, please contact us at CS@SunParts.com for assistance.

Returns

Your satisfaction is our main priority!

We will gladly accept returns on any unused part or product for any reason within 30 days from placing your order. As our customers expect new Whirlpool parts, items must be unused and returned in the same, new condition as received and in their original packaging. Customer returns within 30 days will be credited the original sales price minus shipping. New, unused items may be returned after 30 days but before 364 days but will be subject to a 20% restocking fee.

Return Authorization Requests

Visit “Your Orders” page on Amazon and find the order from Sun Parts. Select the button “Return Items” and follow the instructions provided. You will receive an email from our Customer Service Team with instructions for processing your return.

Warranty

All parts sold by Sun Parts include Whirlpool’s 1-year warranty.

Any Questions?

Contact Us: cs@sunparts.com